Service Charter – Privatization Authority

Our Service Charter

The Customer Service Charter outlines our commitment to providing transparent, efficient, and accountable service to all our customers and stakeholders.

English Service Charter

Kiswahili Service Charter

Service Charter Video

Downloads and Preview

Service Charter Downloads

Open or download the available service charter resources from the document library.

Title	Content	Link
Service Charter – English Version	English service charter resource outlining the Authority’s service commitments.	Download
Service Charter – Kiswahili Version	Kiswahili service charter resource outlining the Authority’s service commitments.	Download